Want to be a retailer/sub-distributor? Call us: +36 206104630

Information

Contact
Delivery
Payment
Contact Us
Contact
Company name / Name:
Euro-Mix 2004 Kft.
Address:
Mónus Illés street 47-49, Györ, 9024, Hungary
Phone number:
Shop name:
DermaQuest Hungary
Tax number:
12956197-2-08
EU VAT number:
HU12956197
Company registration number:
08-09-010858/37
Bank account number:
HU39107000317206381150000005
Contact person name:
Olgyay-Bajnóci Patrik Bulcsu
Contact person´s phone number:
+36206104630
Contact person´s e-mail address:
Euro bank account number:
HU39107000317206381150000005
Hungarian forints bank account number:
HU81107000317206381151100005
The minimum order amount is:
Gross 0.00 €
Delivery
Hungary Express one home delivery
expressone_api
Estimate delivery time: 24 hours
Order total
Shipping cost
0.00  €
42.85  €
4.14 €
42.86  €
-
free
Hungary Csomagküldő/Packeta Package point
csomagkuldo_hu
Estimate delivery time: 1-2 business days

Cash on available with 500ft extra cost
Order total
Shipping cost
0.00  €
42.85  €
4.03 €
42.86  €
-
free
Personal collection
Personal collection
9024 Győr, Mónus Illés utca 47-49, Hungary
International Packeta pick up point
csomagkuldo_hu
Shipping to:
- Czech Republic
- Slovakia
- Romania

Estimate delivery time: 3 business days

Cash on available with €1.6 extra cost
Order total
Shipping cost
0.00  €
87.68  €
5.47 €
87.69  €
-
free
Austrian Post home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4-5 business days
Order total
Shipping cost
0.00  €
87.68  €
9.43 €
87.69  €
-
free
Austria DPD home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4-5 business days
Order total
Shipping cost
0.00  €
87.68  €
9.12 €
87.69  €
-
free
Belgian Post home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 5-6 business days
Order total
Shipping cost
0.00  €
87.68  €
12.24 €
87.69  €
-
free
Bulgaria Speedy home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6-7 business days
Order total
Shipping cost
0.00  €
87.68  €
8.50 €
87.69  €
-
free
Croatia Overseas express home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 5-7 business days
Order total
Shipping cost
0.00  €
87.68  €
7.47 €
87.69  €
-
free
Croatia DPD home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
9.94 €
87.69  €
-
free
Denmark Postnord home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6-7 business days
Order total
Shipping cost
0.00  €
87.68  €
16.97 €
87.69  €
-
free
Estonia Omniva home delivery
Estonia Omniva home delivery
Estimated shipping time 5 business days
Order total
Shipping cost
0.00  €
87.68  €
14.15 €
87.69  €
-
free
Finland Postnord home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 8-9 business days
Order total
Shipping cost
0.00  €
87.68  €
27.72 €
87.69  €
-
free
France Colissimo home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
14.38 €
87.69  €
-
free
Germany DE Home Delivery HD
csomagkuldo_hu_homedelivery
Estimate delivery time: 5 business days

We are switching the parcel delivery partner from DHL to Packeta's own DE Home Delivery, effective from 2022-03-24.
Order total
Shipping cost
0.00  €
87.68  €
10.78 €
87.69  €
-
free
Greece Taxydromiki home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6-9 business days
Order total
Shipping cost
0.00  €
87.68  €
7.87 €
87.69  €
-
free
Ireland Fastway home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6-7 business days
Order total
Shipping cost
0.00  €
87.68  €
13.84 €
87.69  €
-
free
Italy GLS home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4-5 business days
Order total
Shipping cost
0.00  €
87.68  €
11.01 €
87.69  €
-
free
Latvia Omniva home delivery
Latvia Omniva home delivery
Estimated shipping time 5 business days.
Order total
Shipping cost
0.00  €
87.68  €
14.38 €
87.69  €
-
free
Lithuania Omniva home delivery
Lithuania Omniva home delivery
Estimated shipping time 5 business days.
Order total
Shipping cost
0.00  €
87.68  €
13.88 €
87.69  €
-
free
Luxemburg Post home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 5-6 business days
Order total
Shipping cost
0.00  €
87.68  €
15.93 €
87.69  €
-
free
Netherlands Post home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4-5 business days
Order total
Shipping cost
0.00  €
87.68  €
13.11 €
87.69  €
-
free
Poland HD home delivery
csomagkuldo_hu_homedelivery
Packeta would choose the best home delivery solution in Poland and ask them to ship the product to your home.

Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
6.71 €
87.69  €
-
free
Portugal MRW home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6 business days
Order total
Shipping cost
0.00  €
87.68  €
11.08 €
87.69  €
-
free
Romania HD Home Delivery
csomagkuldo_hu_homedelivery
Packeta would choose the best home delivery solution in Romania and ask them to ship the product to your home.

Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
6.45 €
87.69  €
-
free
Romania FAN home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
6.91 €
87.69  €
-
free
Slovakia SK Packeta domov HD
csomagkuldo_hu_homedelivery
Estimate delivery time: 3 business days
Order total
Shipping cost
0.00  €
87.68  €
6.65 €
87.69  €
-
free
Slovakian Post home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 3-5 business days

*This service will cease from March 31st, 2022, all parcel received by this shipping method after this date will automatically transfer to Slovakia SK Packeta domov HD, which is Packeta's own delivery service.
Order total
Shipping cost
0.00  €
87.68  €
6.87 €
87.69  €
-
free
Slovenia DPD home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 4 business days
Order total
Shipping cost
0.00  €
87.68  €
8.72 €
87.69  €
-
free
Spain Correos home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6 business days
Order total
Shipping cost
0.00  €
87.68  €
11.88 €
87.69  €
-
free
Spain MRW home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6 business days
Order total
Shipping cost
0.00  €
87.68  €
11.50 €
87.69  €
-
free
Sweden Postnord home delivery
csomagkuldo_hu_homedelivery
Estimate delivery time: 6-7 business days
Order total
Shipping cost
0.00  €
87.68  €
23.09 €
87.69  €
-
free

The shipping prices above are updated on 2022-01-18.

Return Policy

Last updated: 23/06/2021

If you are not 100% satisfied with your purchase from us, you can return your items for a full refund of the products purchased (exclude the shipping fee) within 14 days after receipt of the order. Returns must be unopened, in the state you received them, seals are intact, and in the original packaging.

It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

What should I do if I want to return an unwanted item?

1. Please write an email to us with your order number and wait for a reply before you return anything. Any package returned without contacting us beforehand is not considered as a valid return, and will not be issued with a refund.

2. Please note that you will be responsible for the return shipping cost. Any item you have accepted and then returned is your responsibility until it reaches us. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.

What should I do if I want to return a faulty item?

1. We advise you to check your products right after receiving the package, and contact us immediately via email/phone about any faulty items. Please remember to attach relevant pictures as proof for us to better process with your case.

2. After approval, please return the items and prepay the shipping cost. We will bear this cost, within the maximum shipping fee we offer in the shop for each country.

3. First, we will try to replace it with the right item for you for free. If not possible, we will pay the value of the goods, together with return shipping cost, within the maximum shipping fee we offer in the shop for each country.

What should I do if I want to return a damaged item?

1. Please accept the package first and contact us immediately after receiving the package. Please remember to attach relevant pictures as proof for us to better process with your case.

2. Depend on the damage, we will offer the respective solutions. One of our team members will be happy to assist you.

How long does it take for the refund to process?

Please allow at least 14 business days for the item to be shipped back to us, we inspect the items, and issue the refund back to your original payment method.

Depending on the payment methods and the bank used, please allow several additional business days for the refund to arrive. Appreciated for your patience.

Should you have any other questions, please write an email to info@dermaquest.hu , we will be happy to assist you!

Payment
Barion
Safe and fast bank card payment method using Barion.
Cash on delivery - Packeta pick up points / ExpressOne Hungary
Pay on delivery by cash or bank card. - Please note that we charge 1.6€ cash on delivery fee.
Cash On Delivery - Hungary
Pay on delivery by cash or bank card. - Please note that we charge 1.6€ cash on delivery fee.
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